Unlike traditional copper wire landlines, VoIP phone systems offer a global unified communication system that can easily scale to business requirements cost-effectively. VoIP telephone system vendors like Sangoma have built on this technology and continued to innovate the way in which business communications can operate.
VoIP (Voice over IP) is a communication technology that works through internet connectivity as opposed to an analog phone system. A VoIP phone system is therefore accessible to any employee within a business as long as they have a live internet connection (view our enterprise wireless broadband products here).
While some VoIP services are limited to calls within their own network, others offer unrestricted calling to any standard phone number worldwide – a very useful feature for globally operating businesses.
How Voice Over IP (VoIP) Works?
VoIP technology works by using packet-switched protocols to compress and convert the soundwaves from our voices into digital data. These then travel to the receiving end through the online connection where data is uncompressed and presented to the receiver. Because VoIP technologies use this packet switching, more information can be transferred between individuals. Therefore, VoIP telephone systems produce increased sound quality provided the internet connection is stable enough to maintain.
What is a VoIP? Examples
Given the benefits provided by Voice Over IP in ensuring communication is both more accessible and affordable, there are a variety of common examples of apps that utilize the technology. Just to name a few, VoIP is used to power applications such as Skype, WhatsApp, conference calling sites such as zoom and Teams, and more.
Why is it important to businesses?
As of 2021, the business VoIP phone market has grown to $68.3 billion worldwide, with a forecasted $83 billion worth expected by 2026. One key driver of this demand for businesses is the increased accessibility VoIP phones can provide. With greater employee necessity to work remotely, VoIP systems mean that employees can continue to be productive wherever they work. Moreover, businesses no longer need to invest in hardware annually and can instead scale their VoIP phone system to meet business demand and growth.
Unlike other VoIP phone manufacturers, Sangoma and the S series of VoIP phones not only provide crystal-clear communication but offer unique brand integration features. This enables employees to tailor VoIP phones to communication preferences. Sangoma’s endpoint manager has also been built to improve communication efficiency, allowing employees to program their home keys to act as a shortcut for any of the phone functions, upload images, download updated firmware and more.
Sangoma VoIP Systems
The s406 VoIP Phone features high-definition voice quality and up to 5-way conferencing that is ideal for fast-paced businesses that serve lots of clients and customers; this phone can even be easily integrated with other Sangoma hardware such as PBXact phone systems. The s705 VoIP Phone on the other hand offers 45 keys for customisable business use making it a fantastic choice for receptionists. Given that a receptionist is primarily the first point of call for customers and clients, providing them the right tools so they can work with speed and efficiency is fundamental. The s705 VoIP Phone enables just that. Keys can be customised to easily carry out tasks such as dial extensions and call transferring that otherwise would leave the clients waiting.
Sangoma IP phones are built for simplicity with full PhoneApps integration. These apps convert the complex Sangoma VoIP phone features into easy-to-understand visuals to ensure you get the most from your phone system. Just some of the compatible apps with Sangoma VoIP phones are call forwarding, voicemail transfer, call flow, conference rooms and more.
This flexibility makes Sangoma phones incredibly easy to use for individuals – even the least technologically savvy people – enabling employees to easily tailor their communication strategies. Sangoma VoIP systems are also fully compatible with Sangoma VoIP gateways. These seamlessly convert landline communications to VoIP, enabling a smooth transition to fully VoIP systems.
Installation process
One possible drawback of VoIP telephone systems is the complexities that can occur during the installation process. Not only can it take 10 to 12 weeks to set up, but configuring the various call settings and parameters can take time out of the day that could otherwise be aimed toward meeting business goals.
Sangoma IP phones alleviate this issue with zero-touch provisioning capabilities that automatically redirect set-up to Sangoma’s own PBXact phone solutions. Based upon the open-source FreePBX system, PBXact hardware will automatically detect and easily function with already purchased Sangoma IP .
Hardware and supplier Reliability
With clear and adaptable communication strategies required for clients and by employees, choosing a VoIP phone provider that can meet the demands of your business has never been more pivotal. By investing in a Sangoma VoIP phone system, you will have access to feature-rich hardware that has been built to be tailored to the needs and requirements of your industry.
Minerva is a proud Sangoma partner and will tailor a solution for your business’s Voice Over IP needs. If you’re interested in the Sangoma VoIP phones and how they can benefit your organization, then get in touch with our team today!