When it comes to disaster preparation and response, Wireless Internet Service Providers (WISPs) are frequently called upon to serve their fellow citizens by establishing emergency communications systems, typically using wireless broadband. We recently caught up with Paul Deitz of KIX Internet, a WISP based in Southeast Houston, and Cody Landrum of 3rd Coast Internet, a WISP in Southeast Texas, to discuss how wireless broadband works in disaster response situations, and lessons learned from their experiences with Hurricane Harvey in 2017.