Hospitality

 

Providing superior communication and connectivity to the service industry.

Whether operating a hotel, a small café, or a boutique restaurant, the fundamentals of the hospitality industry are all about providing customers with the best service experiences and treatment provisions possible.

We here at Minerva strive to provide superior communication and connectivity to the service industry. `

Our wireless broadband and two-way radio portfolio offer a comprehensive communication and connectivity solution for the hospitality industry, ensuring that hospitality workers to respond quickly and efficiently wherever they go. Thanks to our vendor partners Motorola Solutions and Cambium Networks, our products and services improve guest experience with visitor-based network solutions. These include touchless and voice-activated technology, casting, freePBX, and guest app solutions, that ensure that guests receive the best possible services.

Products

Two-way Radios for Hospitality

What it means to deliver top-notch service however has changed over the past few decades. Whether large or small, local or tourist, guests and customers have an abundance of options with which to spend their money, meaning that expectations have risen massively. Therefore, a fast, efficient service, is necessary to differentiate a business from the competitors and grow customer loyalty. By relying on the right two-way communication radios employees can maintain clear real-time communications between different departments ensuring that customer demands are efficiently met. Two-way communications enable employees to quickly respond to requirements and meet the service standards that keep customers them coming back.

Public Wi-Fi access for Hospitality

As well as meeting traditional customer service demands, Public Wi-Fi access has become the number one amenity for customers with expectations for stable, reliable, and secure network connectivity skyrocketing. With the publics’ large reliance on the internet in their everyday lives for even the smallest of purposes (like browsing emails or checking social media), a strong public Wi-Fi infrastructure can go a long way to maximising customer satisfaction.

Effective public wi-fi connectivity can also improve the productivity of employees and their service to customers. Common hospitality processes like remote ordering and hotel check-in can be completed at far greater convenience. Access to Wi-Fi connectivity can also improve the morale of employees during their breaks ensuring they feel ready to work at the start of a shift.

Proud Cambium Networks and Motorola Solutions Partner

Here at Minerva, we work with our trusted partners Motorola Solutions and Cambium Networks to provide a wide range of two-way radio and wireless network solutions that are tailor-made for use within the hospitality industry. Our portfolio includes the Motorola Solutions two-way MOTOTRBO and APX radio systems in addition to Cambium Networks enterprise Wi-Fi and switching, point-to-point and point-to-multipoint public Wi-fi solution.

Looking for Hospitality Industry Solutions?

To discuss how the Minerva range of Hospitality two-way radio solutions and public wi-fi solutions can benefit your business, please contact our expert customer service team today.

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